Our policy

General Info

Sawasdee Spa Treatment Centre is a place to retreat your Body, Mind and Spirit.

To ensure you enjoy your time with us and for consideration of others, we request that visitors keep noise to a minimum. Mobile phones and other electronic devices are discouraged.

Advanced booking is highly recommended. Please arrive at least 15 minutes prior to your scheduled treatment, as late arrival will result in reducing your treatment time.

Please wear comfortable, light clothing. Disposal undergarments are available upon request.

Towel must be worn at all time during treatment.

If your are pregnant, have high blood pressure, heart conditions, allergies or other medical complications, we suggest that you consult your G.P. Before signing up for our treatments.

Please inform our therapists of any medical conditions.

For the respect of Visitors Privacy and to avoid misunderstanding, private phone numbers must not be exchanged between Customers and Therapists.

The management and staff accept no responsibility for loss of money or valuable brought into the premises.

All prices and descriptions are correct at time and subject to availability.

If you are allergic to some products or part of product, you must let us know. Pamper Me Spa cannot be held responsible to any allergy reaction.

Our therapists have the right to refuse treatment or end a session if a therapist is made to feel uncomfortable at any time by the client or if the therapist deems the environment or situation to be unsafe or unsanitary. No refund Policy in this case !!!

We do not interrupt a clients massage or appointment to answer calls.

Management reserve the right to refuse clients as following: under alcohol, bad manners / impolite to our therapists.

Management reserve the right to change without prior notice.

 

Booking Procedures

It is recommended to make an appointment ahead of time, best is 2 weeks, 1 week or a couple of days, especialy when you know you will be free to be pampered.

Weekends and evenings are always busiest times and usually are booked out before the actual day itself. To avoid disappointment, it is advisable to book in advance. However, please feel free to call for last minute openings.

When making an appointment

When making your booking we will ask you for your name and contact number, preferably a mobile phone number. It's imperative that we have a contact number from you, should any occasion arise that we may need to cancel or re-schedule your appointment. Should you have booked your appointment ahead of time then we will text you, on your mobile to remind you of your times.

Should you refuse to give us a contact number then sorry, but we will not take your booking seriously – from previous experience it is those people that don’t provide a number that always do the ‘NO SHOW’, thing which we fail to find amusing when other people could have had that time!

If you call and we are busy and cannot get to the phone, we will call you back. Please leave your name and contact number and a brief message as to the purpose of your call and we will endeavour to get back to you ASAP, or you can always text us your enquiry.

We do not interrupt a clients massage or appointment to answer calls.

Appointments

How do I book an appointment?

The best is by the phone, or via text. You could fill the form to make a booking or an enquiry, but know that our reply could be a little bit longer than expected.

Special Arrangements

If you would like a special arrangement for yourself then you need to let us know at the time of your booking. Please feel free to bring along your favourite music that you find particularly relaxing to yourself, ( head-banging music doesn't cut the mustard in a relaxing massaging environment sorry ) You may have special oils, creams or lotions you prefer for your massage, or to rub on after your wax for example.

Confirmation Policy

We will reconfirm with you the day before your scheduled appointment with a text message on your mobile or by calling your land line number.

Cancellation Policy

As a courtesy to ourself and other clients, we require the following notice for any date change or cancellation:

  • 24-hour notice for appointments scheduled Monday through Friday
  • 48-hour notice for Saturday, Sunday and Public Holidays

Lateness

We encourage you to call and advise us should you be running late for any reason. Clients arriving late to their appointment and therefore encroaching on our next clients scheduled time, will forfeit a portion of their scheduled service yet they will be charged for the ENTIRE appointment.

No-Shows

Should you NOT SHOW UP for your appointment without calling, messaging, texting or contacting us in any way, then apart from us sticking hundreds of pins into a doll with your likeness, you WILL be charged for 100% of the service you booked for. You will also run the risk of being refused as a client from then on. (we do have other things to do or clients to see than to sit in the spa waiting for phantom clients)

 

Terms & Conditions:

The term ‘Sawasdee Spa’ or Us or We refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Ireland.

 

Private Policy

This privacy policy sets out how 'SAwasdee Spa' uses and protects any information that you give 'Sawasdee Spa' when you use this website.

'Sawasdee Spa' is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

'Sawasdee Spa' may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/02/2019

All information given to us are classified as personal and confidential and will stay personal and confidential: they won't be given to a third party...
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer offers
- Etc...

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security :

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sawasdeespaglobal@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

Cookies :

This website do not uses cookies: we protect your data, we do not follow your reseach on the web to send you unwanted promotional e-mail. To agree the use of cookies is against free web-research. We make them, for us and customers and we know, it's against all diets... To accept them, even full plate, what's the hell! It's pure energy...